Thanks for shopping with Hygiene Solutions at https://www.hygienesolutions.org

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase which you can either include when returning to us or email through to enquiries@hygienesolutions.org prior to your return.


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.


Contact Us

If you have any questions on how to return your item to us, contact us.

Unit T, Radius Court, Tungsten Park, Hinckley, Leicestershire, LE10 3BE

0800 389 8124

Refund Policy

About Us

Hygiene Solutions are a well-established specialist washroom services provider. We can proudly say that we have grown to become one of the largest washroom service providers in the central and east areas of the UK.